More feedback + Positive Reviews = More Business.
CONTROL WHAT THE INTERNET SAYS ABOUT YOU
A warning about quick fix reputation companies.
START BUILDING A QUALITY REPUTATION
Need to know how you look to your customers online?
What We Do
- Gather valuable customer feedback.
- Encourage positive reviews.
- Ward off negative reviews.
- Display testimonials on your website and in Google.
- Keep track of ALL your online reviews.
- Direct customers to where reviews matter most.
- See what is holding your business back online.
- Find reviews you didn’t know about.
- CONTROL what potential customers see when searching for you online.
- Make sure prospects see your best side first in the search engines.
- Increase the effectiveness of all your other marketing efforts.
Consumers Are Searching For Your Business
“Nearly all consumers (97 percent) now use online media when researching products or services in their local area” *BIA Kelsey 2010New media and the internet have changed the way we work, play and BUY. We no longer flip open a big yellow book and choose the biggest ad. In the digital age, modern consumers research BEFORE they buy. When potential customers go searching for your business what they see controls their buying decisions. Things like how many reviews you have or what your rating is are crucial to the success of small businesses. But they won’t ONLY visit your website. They are seeking social proof to find out if their money will be well better spent with you or the competition.
“70% consult reviews or ratings before purchasing” (Business Week)
But Who Controls What They See?
“8 out of 10 consumers change their mind when they see a bad review” eMarkketerSites like Google, Yelp, and many others have created business listings where customers can rate and review your business for the whole world to see. What is written on these review sites affects everything about your business from how many phone calls you receive to the prices you can charge. If you do nothing, your worst customers will be the only ones who write about you online. You need to be proactive and enable your best customers to sing your praises.
And… What Will They Find?
Do you know what is being said about your company online? The old days of internet marketing and reputation management are done. You no longer control all the content about your business online. Anyone with access to the internet can see reviews about your business written by other customers. You need to know what is being said about your company. Keeping track of the varying array of consumer review websites can be a full time job in itself. But there is a wealth of information there about your business.
“92% have more confidence in info found online than they do in anything from a salesclerk or other source” (Wall Street Journal)
See Your Business Through Their Eyes
Are you losing customers because your website looks terrible on a smart phone? Is that one negative review on the first page of search engines sending them to the competition. Have you done everything you can to make it as easy as possible for satisfied customers to leave you a 5 star review?
Schedule a free 30 minute (if you don’t have any questions) consultation today to discover what the internet reveals to potential customers and clients about your business. We guarantee you’ll never look at your business the same way again.
- Local Directory Review
- Online Review Analysis
- And More!